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Instructions and Frequently Asked Questions

Fast, secure online purchasing of our quality courses is available to you:

3_steps

READ: read online courses (no password or payment required). Go to Multi-Choice Offers or Courses to choose your course(s).

EVALUATE: If you would like credit for the course, purchase the course or Multi-Choice Offer. After completing the transaction successfully, a list of your purchased courses, with links to the required evaluations (and tests, if required), will be available on your My CE Account page.

CERTIFICATE: Certificates will be available to you to print from your account after we receive your completed evaluation (and passing test, if required*).

* Testing is required for Florida nurses, all electrologists and Ohio requires a test for the Ohio Law course.

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Online Ordering Details

Make Selection(s), Submit Order, Complete CEs

Go to Multi-Choice Offers or Courses for quick SECURE ordering. These pages list our courses available for completion online. Certificates will be available for printing once the requirements for course completion are met. You can click on the "View Description" link for each course to view its description.

Once you have decided which course(s) or Multi-Choice Offer you want, click on the "Add to Cart" button. The following screen displays your shopping cart where you have the option to update items, complete the order or continuing shopping. If you continue shopping, you can always go back to view and edit your shopping cart by clicking on "Checkout" button in the left sidebar shopping cart area.

Submit your Order

After you view your order, you can click on "Checkout" to continue the order process. If you do not have an online account - you will be asked to create one. Once you create an account you will be logged in automatically. Additionally, you will receive an email that confirms your creation.

If you do have an online account with us, and you are not logged in, you will be asked for your email and password to login. If at any time you cannot remember your password, you can reset it by clicking on the "Forgot your password?" link.

Once you are logged in you will be directed to the SECURE order details page. Here you will enter your credit card information to complete the transaction.

After the transaction is successfully completed you will be redirected to your My CE Account page. This page lists all of your orders, with links to receipts, and a list of courses for each order. For each course the purchase date will be displayed, a link to the course evaluation, and if required*, a link to the course test.

You will receive an email that confirms your order and displays the relevant order receipt information.

Complete your CEs

Once an evaluation is completed and submitted, the link to the evaluation will be replaced with a check mark and the date of completion. Similar process for tests, if required*. Once the evaluation/test requirement is met a link to your certificate will appear in the certificate column for that course.

If you have any difficulties in ordering online, taking the courses or printing your certificates, please e-mail customer service [customer_service@nursece.com]or call toll free 1-800-824-1254 during normal business hours, 10:00 AM - 4:00 PM Central Time Zone (Mon, Wed, Fri), for personal assistance.

Money-Back Guarantee. All courses may be returned for a full refund within 30 days if course has not been completed/no certificates have been issued for the course(s).

* Testing is required for Florida nurses, all electrologists and Ohio requires a test for the Ohio Law course.

Endorsing for New State License?

If you do not yet have a license number, create a temporary license for the state in question.

  1. Go to My CE Account page
  2. Click on "Edit Account Information" in left hand sidebar.
  3. Click on "Add an additional License" near center of page.
  4. Add details of temporary license.
  5. Click Update Account
Add_new_license

For a state you applying/endorsing - Enter a license for that state, include

  • license type,
  • License number (use your last name),
  • the state of the license and
  • an expiration date (some date in the future).

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Contacting Us

Contact Info
E-mail: ce@nursece.com
Telephone: 1-800-824-1254 (toll free)
Mailing address: National Center of Continuing Education
1100 Lakeway Dr #200
Lakeway, TX 78734

See hours of operation below.

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Hours of Operation

For personal service please call Monday, Wednesday or Friday 10:00 AM - 4:00 PM (weekends and holidays excluded). See Time Zone Chart below.

Time Zone Office Hours
Atlantic 12 PM - 6 PM
Eastern 11 AM - 5 PM
Central 10 AM - 4 PM
Mountain 9 AM - 3 PM
Pacific 8 AM - 2 PM
Alaska 7 AM - 1 PM
Hawaii 6 AM - 12 PM

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Certificate of Participation

How will I receive my certificate once the course is completed?
For online orders, once you have met the requirement(s) a link to your certificate will be available from your My CE Account page.
What if I am licensed in more than one state?
For online orders, you may enter additional licenses to your profile as necessary. You will have a certificate link for each license for each course completed.
Why is my printed certificate blank?
This usually occurs when you right click on the certificate in your browser window and select print image. In order to have your name and certificate information to print on the certificate, you need to use your browsers print command - usually either File => Print or the keystrokes Ctrl/Cmd & p.

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Courses

I did not receive my course(s) or All-in-One Offer.
Our All-in-One Offers and online courses are for online completion. (We do not mail them). See above "online ordering."

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Security

Is this site secure?
Forms that collect personal and/or credit card information utilize Secured Socket Layer (SSL) 256-bit encryption to transfer this sensitive data. Look for the lock icon (located on your lower bar) or the URL "https" (instead of "http") which is your assurance of personal protection.

The credit card processing is performed by PayPal, a leader in online payments. National Center of Continuing Education does not store your credit card information, in fact we never see your credit card information for online orders. It passes directly to PayPal for processing.

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Why Buy from National Center?

Quality Courses:

  • Officially accepted by your State Board Association - see Accreditation for details.
  • Open-book Tests and easy to use Online Courses/Evaluations

Convenience:

  • Manage your continuing education online with our My CE Account page, a secure record of your courses, evaluations and certificates of completion - all in one place.
  • Professional, courteous service
  • 24 hrs. - 7 days a week ordering available

Confidence:

  • Over 48 years of experience.
  • Money-Back Guarantee. All unused purchases may be returned for a full refund within 30 days. A purchase is unused as long as there has been no evaluation submitted and a Certificate of Completion issued.

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